FAQs

  • Chevron down What hours are you open?

  • Last tube leaves the shack at 3.30 or swift tube at 4. Last shuttle pick up is 6.30.

  • Chevron down How long does the trip take?

  • Two and a half to three hours

  • Chevron down Are there age restrictions?

  • Anyone under 15 has to be accompanied by an adult. Tubers between 15-18 must have a parent sign a waiver for them.

  • Chevron down Are there any weight restrictions?

  • No. We have some pretty big robust tubes.

  • Chevron down What if I have my own tube?

  • The Tube Shack has a shuttle service that runs continuously throughout weekdays.

    Cost: $5 per person

    IF YOU ARE BRINGING YOUR OWN TUBE, OUR “SHUTTLE ONLY” SERVICE IS UNAVAILABLE ON WEEKENDS.

  • Chevron down What do we do with all our stuff while we tube?

  • Leave everything in your car, including towels and change of clothes and we will hold your keys for you.

  • Chevron down Can we take bags and coolers etc down the river?

  • Yes, you can tie things onto your tubes or take a swift tube which has a bottom to it, to hold anything you bring.

  • Chevron down Can we bring our dog?

  • Small dogs can sit on your lap and are allowed on the bus. Medium to large sized dogs aren’t recommended as they can’t sit in a tube with you and its a long way to swim for them. They are permitted on the bus though if you do choose to bring them.

  • Chevron down Where do we get out?

  • Little beach, it’s clearly sign posted, you won’t miss it 🙂

  • Chevron down Should we wear shoes?

  • Not a must but a pair of shoes would make the end of the trip more enjoyable.

  • Chevron down How rough is the trip, rapids, etc.?

  • The first hour of the trip is a laid-back journey through the start of the Cowichan River, where you see some fantastic old bridges and then the ride picks up a bit for the remainder of the trip as the river narrows. It’s nothing crazy at all, this is more of a relaxing float rather than a adrenaline rush. The homepage of this website features drone footage of our entire run also.

  • Chevron down How late does the shuttle run?

  • Last pick up is 6.30 pm. So if you are one of the last tubes out, don’t spend too much time at one of the beaches on the way down.

  • Chevron down How often does the shuttle run?

  • It runs constantly from 12 noon onwards. Turn around time for the shuttle is around 10 minutes if there is only one bus running that day.

  • Chevron down Do we need a wetsuit?

  • No, the water is warm.

  • Chevron down Do you have life jackets?

  • Yes, everyone is offered a life jacket with tube rental.

  • Chevron down You offer a family rate but what if I have more than two kids?

  • For every extra kid, its only $15 so you still save an extra $5 per kid that you bring. We don’t want you to have to disown one of your children just so you get a better deal!!

  • Chevron down We have booked online but we have a couple of people in our group with their own tubes. How do we book them the shuttle-only service?

  • Just bring them along with you and we can add and receive payment at the shack. On weekends we don’t offer “shuttle-only” service for people with their own tube UNLESS they are with a renting group.

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